Contact Us

Paceru support helps with product questions, order status, shipping updates, returns, refunds, payment questions, and reports of damaged or incorrect items.

Company Name: 1019 BRAND, LLC

Store Name: Paceru

Business Address: 11870 Hialeah Gardens Blvd Hialeah, 33018 United States

Email: care@paceru.shop

Phone: +14194169051

Support Hours: Monday - Friday, 9:00 AM - 6:00 PM ET

Order Support

For the fastest help, include your order number, the email used at checkout, the item name, and a clear description of the question. For damaged, defective, or incorrect products, include photos of the bottle, straw lid, seal, included parts, and packaging.

Product Questions

If you are comparing capacity, straw lid type, handle shape, finish, bottle-holder fit, or care instructions, contact us before ordering and we will help clarify the information listed on the product page.